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Monday, June 27, 2011

Social Media Quickstarter #SocialMedia

Hello

You know that social media marketing is important for your business. Maybe you’re already doing it, or maybe you’re looking for the best way to get started. Good news: the folks at Constant Contact have created a simple collection of guides to get you building online social connections fast, in a way that’s super easy. Start with the Social 101 video by clicking the image above, or go ahead and jump right into any chapter you want.

What's Inside:

If this is still overwhelming for you - let me come in and get it done for you!!!

Ja'Mille Wilborn
Soulcial Media Evolutions
7703298415

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One must not just have social media accounts but also be engaged and participate with their communities! #socialmedia

The Internet Continues To Be The Game Changer

1.       Career Footprint, the 5-minute first impression:  A quick perusal of Google, LinkedIn, Facebook, Twitter, YouTube and other sites  is more than enough information to “get to know” and evaluate a candidate.  An individual's digital footprint (postings, pictures, comments, likes, interests, etc.) can make or break career opportunities – even without their knowledge.

2.       Personal branding, not just for GaGa and Trump:   Not unlike a product brand, a personal brand is a message and strategy that promotes the “brand called YOU”. This concept, first introduced in a 1997 article by Tom Peters, has been adopted by celebrities and astute professionals. Today’s professionals need to define, develop and continually build their personal brands in order to differentiate themselves in the job marketplace and to forge strong career paths.  The recipe for developing and managing an effective personal branding strategy includes:  defining your brand, maintaining a LinkedIn profile, managing your appearance, keeping a professional twitter presence and consistently blogging and contributing to industry sites.

3.       Mom was right, your reputation counts:  Just like the school yard, your personal brand or reputation may or may not be what you want. You can monitor your online identity by setting up a Google alert to notify you when Google finds your name online.  If you have personal or negative items in your search you should work to move these items to page-2 or lower by participating in online groups and social media sites – this activity is referred to as reputation management.

4.       LinkedIn is the place to be seen:  Many LinkedIn profiles are started out of curiosity by busy professionals but are then left incomplete and out-of-date.  Unfortunately these obsolete LinkedIn profiles could be hindering careers.    In a recent white paper by Career Thought Leaders, LinkedIn is now the #1 online networking platform for active and passive job searchers.    Job searchers, who don’t take time to write and maintain a strategic, keyword rich LinkedIn profile are likely being passed-over by recruiters searching for qualified candidates.

5.       Participating in social media, a must for a successful job search:  Simply having a LinkedIn, Facebook or Twitter profile isn’t enough, one must be engaged and participate with their community!  This means posting, forwarding and commenting.  Join or start groups and discussions in order to remain visible and stay in front of contacts.  Using tools like Tweetdeck can make the process simple by uploading content to several sites simultaneously.

6.       Resumes still matter:  Today’s recruiters receive and review resumes differently from yesterday, but don’t kid yourself, resumes are as important as ever.  The modern resume is a short, 1-2 page document.  It is written tighter, cleaner and leaner while still communicating the candidate’s qualifications, successes, deliverables and value.  Successful resumes are personally branded and keyword rich.

7.       Targeting companies not jobs: Job searchers should stop looking for a job and start looking for a company, according to Miriam Salpeter’s article Best Way to Take Control of Your Job Hunt. Rather than retro-fitting their resumes to job postings, job searchers should identify companies whose goals are in line with their strengths and interests and whose problems they are able to solve.  Ideally, job searches should select companies where they already have connections by utilizing social platforms like LinkedIn’s company research tool or Facebook’s Branchout (an application identifying where your friends work or have contacts).

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8.       “Smart Jobs”, a new category of opportunities:  There is a whole new category of middle-class jobs that walk the line between blue-collar and white-collar with titles like technician, specialist and analyst.  According to Wired Magazine’s June 2011 cover story “The Smartest Jobs” many of these new, smart jobs are in demand and offer flexible opportunities.  These well paying positions don’t necessarily involve a college education but they do require training.

9.       Flexible and alternative jobs, the new normal:  Conservative estimates suggest that approximately 50M+ U.S. workers work from home – at least part of the time (see related article).  This number is only increasing as today’s workers seek freelance, contract, and part time jobs that support their flexible, mobile lifestyles. On the other side of the equation, companies are equally as eager to offer flexible employment as a means of reducing overhead and expenses.

10.   A buyers’ market, a BIG challenge:  As of June 2011 the U.S. unemployment rate stubbornly hovers around 9% leaving 13.7 million Americans looking for jobs (Bureau of Labor Statistics). This gives today’s companies a significant advantage. So, how come many companies are struggling to find the right person for the right position?  The fact is, recruiters are often faced with finding a needle in a haystack, but the stack has gotten much, much larger.  Due to the massive increase of applicant interest many companies have implemented applicant tracking systems (ATS) and hire recruiters to manage the talent acquisition process.  

11.   The changing workforce:  There is a demographic migration occurring in the employment market.  Many career experts reference the 2020 workforce as having a different look-and-feel from today’s workforce due to aging populations, changing demographics, and the continuing trend of women being promoted into leadership and executive roles.  According to CNN, there is already a trend towards companies hiring more bilingual staff.  To view the most typical look on the planet today and tomorrow go to The Lookout.  

12.   Attitude over aptitude: A Harvard study found that employers believe that mind-set exceeds skill-set.  In Paul Stolz’s newly released book, Put Your Mindset to Work he shares that  employers are most interested in hiring and retaining individuals with a positive and willing attitude.   Over the years these people have been called “A+ players” or “MVPs” and as Seth Godin notes in his book Linchpin, they are the indispensable individuals that lead, connect and make things happen at companies.

 

Marilyn Maslin is Chief Job Strategist for Resume Footprint, and Senior HR Consultant for the Maslin Group. She helps companies with their people, and people with their companies. As an expert HR Consultant, Professional Resume Writer, LinkedIn Profile Writer and Interview Coach, Marilyn Maslin has a 360 degree view of the hiring process that produces a synergy where both Marilyn's commercial and individual clients achieve their objectives faster and at a greater value. You can read more of Marilyn Maslin's advice as the Denver Job Search Examiner. Please feel to contact Marilyn Maslin on Twitter or Facebook.


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Managing your brand, without all the drama

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Managing your brand, without all the drama

By Kevin Stickney
June 27, 2011 2:00 AM

The meaning of "brand" is still debated by those who teach its theories, practically defined in industry practice, and often overlooked by the thousands of small businesses for which it would be most valuable. Marking the boundaries of the debate, though, most businesses today understand what brand is not. It is not a logo, a name, or a look. Some say it represents the "promise" of an experience. The best definition I know aligns brand with the sum total of a consumer's experiences with a given product, service, or company. This works for Apple and the IRS, not so much for politicians and entertainers.

Companies that rely on their brands to compel customers and clients need to have deliberate programs that measure, protect, and enhance them. Usually, the size and nature of your business will determine the scope of such a policy. For example, large retailers spend huge sums on consumer survey metrics that match their brands to competitors while local shops might focus on positioning identity with select events or causes — carving out a customer experience that is unique in its "promise."

The concept of a consumer brand was, once, entangled with advertising. Fans of AMC's "Mad Men" appreciate the insidious power of Madison Avenue, at least in the 1960s. Today it's more complicated, the potential for success more viral, and the risk of failure more public. Companies are empowered to drive their brands to global audiences through the Internet and social media. And they're capable of witnessing a brand implode overnight through, well, the Internet and social media.

So while branding may not be any more important now than it was in the '60s, it is, arguably, more complex to manage. Consider just a few of the marketing trends now driving businesses, large and small:

Social media: The opportunities presented by blogs, Facebook, LinkedIn and Twitter — and their inherent promises of new and greater revenue for companies — will drive businesses to leverage new value. They will also equip managers with rapid crisis management response, employee communications tools and immediate investor access.

A diverse global consumer base: Today's brands must appeal to an increasingly far-flung and diverse population, building and enhancing a buying experience for new customers who, although new to your brand, will make up lost time quickly with 24/7 access and technology.

Customer retention programs: Business owners know that it's easier to keep than to find a customer, so owners are investing heavily in relationship management, hoping to drive customer lifetime value, or CLV, results.

Mobile and high-tech marketing: Mobile phones and other devices are displacing random browsing and coupon clipping as shoppers go from Web sites directly to online and in-store deals. QR, or quick response, codes — two-dimensional matrix barcodes that can hold thousands of alphanumeric characters of information — are becoming increasingly practical for small businesses. Already used for more than a decade in Japan, consumers can scan or read a QR code with an iPhone, Android, or other camera-enabled Smartphone and link to digital content on the Web, activate e-mail, IM, and SMS, or connect to a Web browser.

So, in the wake of all that's happening in the world of marketing, carefully managing your brand is more important than ever. But while the temptation exists to adopt some of these new technologies and take off, the best place to start managing your brand is with a simple brand audit.

A brand audit compares your current brand position to that of your competitors and examines its effectiveness by typically addressing several key questions:

1. How well is your brand strategy working?

2. What are your internal strengths and weaknesses; external opportunities and threats?

3. How competitive are your prices and costs?

4. What is your competitive position?

5. What strategic issues are facing the business?

To accomplish this, the audit examines trends in your market share, profit margins, return on existing investments, and established economic value, as well as overall financial strength and credit rating. It assesses your image and reputation with customers and measures your business or sector leadership in service, technology, innovation, or other metrics that your industry's customers use in making consumer decisions. Most important, a comprehensive brand audit will assess your strengths, especially your expertise, human assets, achievements, and competitive attributes.

"Mad Men" dramatizes the ways we were told to buy products a half-century ago while our shopping habits in another 50 years will follow technologies not yet invented. Today, a brand audit is the first step in moving your business in a different or faster direction.

Kevin Stickney is founder of Calypso Communications (www.calypsocom.com), a strategic marketing, corporate communications and business development consultancy for energy, environmental, health care and technology clients.


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7 New Ways to Improve Your Google Rankings | Social Media Examiner #socialmedia

7 New Ways to Improve Your Google Rankings

By Jim Lodico
Published June 27, 2011 Printer-Friendly

social media how to

Wondering how to respond to Google’s recent algorithm changes (known as Panda)?

Keep reading to find out.

A bit of history

In an interview with Wired Magazine, Udi Manber, Google’s head of search, said that Google will make as many as 550 changes to its search algorithm this year. One of the bigger changes happened this past winter in what has been called the Panda or Farmer update.

According to a report by Sistrix.com, within days of the update, a number of very large websites saw their Google rankings take a drastic drop. Sites such as Ezinearticles.com and Suite101.com lost 90% or more of their visibility on Google.

sistrix chart

This Sistrix table shows the domain and the percentage loss since Google's change.

Although a 90% drop in visibility may seem extreme, it was a direct result of Google’s attempts to weed out content farms (websites with high-volume, low-quality content) and those trying to game the system. In the process, a number of unsuspecting websites got caught in the fray.

For the average small business owner, stories like this can be concerning. It’s hard enough to move to the top of the Google search rankings, let alone keep up with the constantly evolving magic that makes Google work.

However, for those looking to build quality websites that achieve high Google search results, nothing has really changed. As always, the key is to focus on publishing high-quality content that readers will want to share.

Here are 7 tips to help your business move to the top of the Google search rankings.

#1: It’s all about the user

It’s important to remember that the reason for the continually changing algorithms and updates is that Google has one objective—to provide the highest quality, most relevant search results possible. If they fail to do so, competitors such as Bing and Facebook are nipping at their heels ready to take up the slack.

Google is not out to penalize websites or hurt website owners. They want to ensure that users find the information they seek on the first try.

When it comes to search engine rankings and improving SEO, start by looking at the site from the perspective of the user searching Google. Does your site provide the best, most relevant information for a given search term and if not, what can you do to fix it?

Amit SinghalGoogle’s Amit Singhal, head of Google’s core ranking team, provided 23 questions to consider when evaluating web content. These are some of the same questions that Google is using to test algorithms and evaluate websites using third-party beta testers. The questions provide an excellent insight into Google’s perspective and a tool to analyze your website from the user’s point of view.

#2: Content: Focus on quality over quantity

In an earlier post I wrote on how to increase your Google ranking, I talked about using blogs to increase the number of pages indexed in Google. And while it still holds true that more pages indexed for a given search term gives you a better chance of achieving a high Google rank, it isn’t enough just to publish text optimized for keywords. The quality of the content is now a factor.

words

Using the list of 23 questions will help you assess the quality of your content.

Since the Panda update, Google has attempted to screen out those publishing high-volume, low-quality content. Now, in the eyes of Google, it’s better to have fewer high-quality pages then lots of low-quality pages.

Blogging is still one of the best ways to move up the search engine rankings as it is a good way to add high-quality information to a website. However, web pages or blog posts offering little of value can now negatively impact a website. Removing these pages might actually help a website move up the rankings or recover from a drop in ranking.

#3: Links: Focus on quality over quantity

Incoming links have always looked good in the eyes of Google. As a result, one way to move a site up the search engine rankings was to generate a high number of incoming links all pointing to a given web page.

As Google places higher and higher value on the quality of the content, this tactic is not as effective, and can even harm a website’s ranking if overdone.

For the small business website owner, this should come as good news. Instead of generating 50 articles with subpar content, website owners can now focus on creating fewer high-quality articles or incoming links, as Google is no longer placing much value in links from article distribution sites such as Ezine.com.

In another article on ways to improve your blog SEO with inbound links, I suggested that press releases were a good way to generate incoming links because distribution services often generated back-links as articles were placed on various press release syndication websites. This link-building strategy has also changed post-Panda update, as these links are not as highly valued as they once were. However, a well-written press release can still be very effective when picked up and reported by a journalist or major publication.

Focus on getting high-quality links from high-quality websites. Guest posting is still an excellent way to generate high-quality incoming links. If possible, try to wrap links in important keywords. For example, as a content marketing copywriter, a link around “content marketing copywriter” would be more effective than a link wrapped around my name.

#4: Make the most of social media, social sharing and social search

It’s hard to tell exactly how much impact Twitter and Facebook have on Google search results, but at the very least we know that Google is providing real-time social sharing in the search results.

Google’s addition of the Google +1 button and the ability of Google users to block sites take this a step further. Although it’s still unclear how Google is using the +1 button in their algorithms, they have stated publicly that users blocking a site can have a negative impact on returns. This again demonstrates the importance of high-quality content.

google video

If you don't have the +1 button but want to try it out, you can enroll in Google's experiment.

#5: Let the search engines know you’re there

Once you’ve published high-quality content, it’s important to tell Google about the content and make it easy for users to find. This means that meta titles and descriptions should closely match the content on the page.

Keyword stuffing and intentionally filling meta descriptions with keywords that don’t match the page in an attempt to deceive will only hurt your search engine results. The closer the match, the better.

It’s also important to make the most of the SERP, the short paragraph showing in the Google search returns. Use this space to provide a clear description of the content and encourage users to click through to your site.

serp

Be sure your meta description matches the post and encourages users to click through. This is what shows in the Search Engine Results Page or SERP.

#6: The truth behind duplicate content

It’s not that Google penalizes websites for duplicate content; Google just doesn’t show it in the search results. Remember what I said in the beginning about providing the best possible search returns. When it comes to duplicate content, that’s all Google is doing.

Instead of showing 20 pages with the same content, Google tries to present the most relevant and original content and omit the rest. Users can still view omitted search returns, they just need to make an effort and most won’t.

This only becomes a problem if you’re using canned content or directly publishing RSS feeds from other websites. Content of this sort might be seen as low-quality and result in lower Google returns. Hopefully the days of stolen web content and RSS scrapers will soon be a thing of the past.

#7: Don’t overdo the advertising

Too much advertising can also result in lower Google rankings. This again is a result of Google’s attempts to improve search results for the user. Google tends to equate an overabundance of advertising to lower-quality or “spam” websites.

ads

Excessive advertising can also hurt your Google returns. Note how the actual content on this site isn't even visible above the fold. This website is also "scraping" content from Social Media Examiner which can also hurt search engine ranking.

Be sure that advertising does not interfere with the content on the page. This is especially important with advertising above the fold and within the text.

Google is constantly evolving, but the fundamentals of SEO will always remain the same. High-quality content that people want to share will always do well in the eyes of Google. Search Engine Land has put together a free guide that will help you gain traffic from search engines such as Google and Bing.

periodic table of seo

"Search Engine Land has created a Periodic Table of 'SEO Ranking Factors.' Notice the importance placed on content.

What do you think? What other ideas or suggestions do you have? Leave your comments in the box below.

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Thursday, June 16, 2011

Using Keywords to Achieve Social Media SEO Success | BlogHer

Web Success Team contributors Bob Speyer and Justin Delos Reyes discuss the importance of using keywords for Social SEO success.

 

The art of Social Media SEO (or Social SEO) lies in your ability to speak without disturbing the conversation. This means keeping your followers engaged while you implement keywords and keyword phrases into your profiles. Search engines love social media and brands that leverage it correctly. Building a Social SEO strategy for your profiles is imperative to your overall web success.

Find the Right Keywords
The text people enter in a Google, Bing, or Yahoo search field is called a keyword or keyword phrase. Before you create a social media profile you need to do some research about popular keywords that are related to your brand or service. If your website is properly SEOed, you will already have a list of keywords that you can refer to. If not, try using the Google AdWords Keyword tool.

The Google AdWords Keyword tool will help you discover keywords and keyword phrases that people are searching for on Google. This tool is used primarily for websites but it will help you optimize your social media pages.

When you enter a word or phrase into the Google AdWords Keyword tool, an extensive list of keywords and phrases will appear. Choose 15 to 30 keyword phrases that can be easily used in a sentence and have more than 5,000 monthly searches. Phrases with less than 5,000 monthly searches probably won’t help your profiles (unless your niche is very limited and specific). You can definitely experiment with them as your social media presence grows over time though.

Enrich Your Twitter Profile
Now that you have selected your keyword phrases, it’s time to implement them into your profiles and pages. The bio section of your Twitter profile serves as the meta description for search engines. Since you can only write 160 characters in your bio, you should include the best  phrases that reflect your brand’s website and the content you will post. Your tweets should typically incode brand related keywords within the first 40 characters. The first 40 characters of your tweets serve as the title tag in Google search results. Keep this in mind especially when you decide to send promotional tweets to your followers.

Maximize Your Facebook Potential
Maximize your Facebook Page’s SEO opportunities by implementing keywords into your status updates and by weaving keywords into your photo descriptions. Keywords in photo descriptions don’t hold as much weight in Google as they do in Facebook searches, but you don’t want to miss opportunities that might improve your rankings. The notes application is one area of Facebook that allows you to write links with anchor text. Anchor text should include relevant keywords or keyword phrases that build quality inbound links to your website.

Take Advantage of LinkedIn’s Value
LinkedIn holds great authority in search engines. Employee profiles that link to company websites can improve the PageRank for those sites. Instead of using the default “website” label that is available when you list a website on your profile, select “other” and enter a relevant keyword phrase. Again, you should utilize anchor text whenever you can. It’s important for your entire profile to be filled out but pay special attention to the Summary, Specialities, and Experience sections. These fields give you a golden opportunity to seamlessly include keywords and keyword phrases into your profile.


 

Janette Leon-Speyer
WebSuccessTeam
www.websuccessteam.com
www.facebook.com/WebSuccessTeam

This is something highly necessary to attract the right attention and drive traffic to your website, blog, or social media page....

I can help!

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Wednesday, June 8, 2011

Online Media Company See 100% Growth | The Los Angeles Independent | Your Independent

Traffic to social media websites is up 82% over last year. Facebook has 700 million users; Twitter's at nearly 200 million; LinkedIn is over 100 million; blogs have hundreds of millions of readers and tens of millions of publishers. The average U.S. computer worker spends 5.5 hours online per week—often on social media websites. And a lot of the world news is generated through online resources. This is how we’re communicating today, and businesses need to keep up in order to succeed. Ciplex can show them how to do it and be successful,” said Krane.

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Viadeo May Decide on Share Sale ‘Soon,’ Cement Lead Over LinkedIn in China - Bloomberg #socialmedia

Viadeo Group, owner of China’s largest online networking site for professionals, said it may sell shares to the public “soon” to help fend off any challenge in China from bigger global rival LinkedIn Corp.

Viadeo started discussions with bankers earlier this year and will probably decide whether to do an initial public offering in the next month, Derek Ling, chief executive officer of the Paris-based group’s Chinese site, Tianji.com, said in an interview at his office in Beijing today.

Tianji plans to boost users to 10 million this year, from 6 million currently, partly by opening the site to applications from outside developers and adding community-building features, Ling said. LinkedIn has estimated the target market in China at 100 million professionals, while it has yet to create a Chinese- language service.

“We are the clear, dominant leader in China already,” Ling, 47, said. “China is our market to lose.” He declined to estimate the size of a Viadeo share sale or to disclose Tianji’s financial performance.

The world’s fastest growing major economy and biggest Internet market with 477 million Web users, may become Viadeo’s largest revenue contributor, Ling said, without providing a timeframe.

Viadeo says it has 35 million users worldwide, the largest after Mountain View, California-based LinkedIn, which has about 100 million and got about 27 percent of its sales from outside the U.S. last year.

LinkedIn Unblocked

LinkedIn, unique among the largest U.S. social networking sites, isn’t currently blocked by the Chinese government, which restricts access to Facebook Inc., Twitter Inc. and Google Inc. (GOOG)’s YouTube. LinkedIn’s service was disrupted in China for more than 24 hours Feb. 24-25 after user postings supported calls for protests in the Asian nation.

China bans pornography, gambling and content critical of the ruling Communist Party.

Ling set up Tianji in 2005 and sold it to Viadeo in 2008, staying on as chief executive of the China site, he said. He now reports directly to Viadeo Chief Executive Officer Dan Serfaty.

China is on the cusp of “explosive growth” in social networking by professionals, who have yet to make much use of the Internet for business, Ling said. The Internet has primarily been youth-oriented for entertainment in China, and that is beginning to change, he said.

Subscription Revenue

Viadeo as a group gets more than 50 percent of its revenue from subscriptions, Ling said. The China site Tianji.com has begun efforts to generate revenue this year through advertising and recruiting, he said. The China site will begin using premium subscriptions to generate sales next year, he said. About 15 percent of Tianji’s users are “active” in that they log in at least twice a month, Ling said.

Tianji’s brand, intellectual property and Internet content provider license in China are held by a local Chinese partner, Ling said, refusing to identify that partner. Ling said he was born in Hong Kong, raised in China and educated in the U.S. and holds citizenship in Hong Kong and the U.S.

LinkedIn raised $352.8 million in its May 18 initial public offering and underwriters two days later exercised an overallotment option for more shares that boosted the offering to $405.7 million.

LinkedIn is now available in languages including English, French, German, Italian, Portuguese and Spanish. Members can also create individual profiles in at least 41 languages, including Chinese.

“Given where the market is and the appetite for social media, we’ve been approached by many bankers,” Ling said. “We might decide to go soon. It’s likely in the next month we will make a decision.”

To contact the editor responsible for this story: Young-Sam Cho at ycho2@bloomberg.net

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IASA 2011: Young, Young at Heart Find Social Media An Important Step in Doing Business Today | PropertyCasualty360 #socialmedia

Cathy Ellwood has been around long enough to know that technology innovations are not for everyone. Still, ignoring tools such as those available under the heading of social media can be perilous.

Ellwood, senior director, at Nationwide Insurance, will speak at a breakout session: “Social Networking and Personal Branding” at 9:45 a.m. this morning.

“The reality is when people first start using any type of technology it depends on what it does for you and what you are trying to do,” says Ellwood. “In today’s environment of increased competition and trying to get your name out there, trying to get jobs, and trying to build an image, you have to use every resource available.”

Social media is not just for the young. Ellwood believes it is “generation neutral” thanks to the Internet.

“Once people got online they never got off,” she says. “Look at the ways people stay in communication.”

Ellwood explains that she is fascinated by social media and all it can offer.

“It allows you to fundamentally increase your awareness of the industry, to get your message out there, and you can make yourself more marketable and interesting,” she says.

The Unwilling

In her session, Ellwood expects to explore the unwillingness of some to get involved in social media.

“People may wonder why I’m giving this session and you not someone 25-years-old,” she says. “I’ll tell you why it’s me. It’s  because I see the potential of social media, whereas someone in a younger generation is used to using technology—everything that comes out and anytime something new is offered they will replace it.”

What Ellwood sees is the power of technology and social media.

“I see social media from a business perspective and what it can do,” she says. “You can take control and if you are aware of the capabilities it is a powerful and inexpensive way to market yourself.”

Businesses are used to having Websites to brand themselves and market their products and services, but as Ellwood notes, Websites can be static and aren’t constantly updated.

At Nationwide, the carrier decided to capitalize on Facebook. The company created a Facebook page where Nationwide personnel can talk about the programs offered and use it as a recruiting tool to get graduates and undergrads interested in committing to Nationwide.

“I think it is a cool way to do marketing,” says Ellwood. “You can have daily interactions. With Facebook in particular, what I’ve found is it’s a great way to connect with people and it removes some of the barriers people have because it is much less formal.”

Another social media service, LinkedIn, is more of a professional networking site, and is popular among companies and individuals. Ellwood believes there should be a blending of all types of social media.

Establishing the Brand

Ellwood also plans to discuss how social media users can enhance their brand and their image. She also plans to discuss the tools and techniques that people are using.

“At one point, only 40 percent of recruiters were using tools like Facebook for recruiting,” she says. “A research report I saw reported almost 80 percent use social media now.”

“You start to think: What have I got out there? What am I showing people? What I find amazing is most of the information out there you are giving away free. As people are trying to get themselves out into the industry, there has to be some etiquette—what to do and what not to do—things to consider. Social media is not something to be taken lightly, but if you can’t figure out how to leverage blogs, Facebook, LinkedIn, and others, you are missing something powerful. The other thing is: I think it’s fun.”

All About Content

The biggest lesson social media users have to understand is it’s all about the content offered.

“What do you have to say that people would be interested in?” asks Ellwood. “I don’t see Twitter as a fad, but I think one of the problems is people get excited about it and aren’t focused on what they want to do. Are you joining groups? Are you using it as a networking tool?”

Facebook has fundamentally removed artificial boundaries on how close you can be to people, points out Ellwood.

“Everyone can see whatever you choose to share,” she says. “What is intriguing is if you are looking for a job, do you think it is going to come from a reference from close social friends or from references from professional colleagues. The problem in the case of better paying jobs is Facebook can be damaging to your professional networking if not carefully managed.”

For example, Ellwood explains people are not reluctant to publish private material, such as an illness or a certain attachment to a city.

“All your friends know that,” she says. “They are not going to recommend you for another job because they know you want to stay where you are, whereas a professional connection might recommend you for the job. A downside is you give away so much information people might not think of you in the same light for career advancement as they did before.”

The Message

Ellwood also is going to discuss the importance of blog sites as an integrated approach to using social media.

“I just don’t think people pay enough attention to the message they send,” she says. “If you are in a virtual world it doesn’t matter what you have on, but if you start putting YouTube videos of yourself online, you better make sure you look good. It’s simple stuff, but it’s something people need to think about. Some of it is intuitive, but what if there are a thousand pictures of you on Facebook from the bar the other night. The easy answer is to put 150 more pictures of you at church. It sound funny, but you have to think about it.”

All this information is in the control of the users and Ellwood believes users need to be more aware of its affect.

“Even if you have a Facebook ID, don’t think for a moment people won’t check it,” she says.  “It’s about taking control of your presence online. Don’t be paranoid; just be aware. I think it’s unethical for companies to check your Facebook account, but it doesn’t matter what I think.” 

 

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Friday, June 3, 2011

Selecting a Business Name in a Social Media Crazy World | IPWatchdog.com | Patents & Patent Law

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Let us assist you with your social media strategy.

Ja'Mille Wilborn
Soulcial Media Evolutions
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How to Reach Your Target Market | Mom Biz Coach Business Coach for Mom Entrepreneurs

How to Reach Your Target Market

Posted by Lara Galloway on September 30, 2009 · http://www.mombizcoach.com/blog/?p=313">View Comments 

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If you’re like many of the work-at-home-moms and mompreneurs I know and coach, you probably got into business for yourself despite your lack of an MBA in marketing. So figuring out how to get people to buy what you sell can be a bit like explaining what galaxies are and where they exist in time and space to an inquisitive seven-year-old.

how to grow your businessI don’t have an MBA, either, but I’ve learned a lot from the school of “learning by doing.” Here is the methodology I teach my mom entrepreneurs to use to get more clients and make more money, without spending much of their money or time.

Make Sure Your Niche Is Narrow Enough

Most of the mom entrepreneurs who hire me as their coach are extremely resistant to choosing a narrow niche market. They want to market themselves to “moms” or to “parents” or to “middle-aged women” or “empty-nesters.” It’s always better to be the big fish in a smaller pond (i.e. “I coach mompreneurs who have been in business less than five years and are raising small children”) than a tiny fish in a big pond (i.e. “I’m a business coach for entrepreneurs.”). Simply put, you can make a much bigger splash in a little pond and get visibility you would be hard-pressed to earn in the big pond.

Identify Your Ideal Client

Once you have a narrow niche, you can focus on the individuals in it. Think of your ideal clients. How old are they? Where do they live? What do they read? What do they spend money on? Where do they shop? Do they buy for themselves or for family members? Do they hold the purse strings? Do they make enough money to afford your product/services? Are they the type people who already value what you have to offer?

Identify Their Top Challenges and Needs

Now, with as specific a person in mind as you can muster, think about their life. What’s good about it? What’s not? What do they keep tolerating? What drives them nuts? What would make their life better, easier, more fun?  If you can identify their biggest problems, then you can tailor your products and services to solve them. People want to feel better, be happier, live longer, be healthier, etc. What can you and your business do to help them with this?

Create Products and Services That Solve Their Problems

Knowing this, you’ll be on your way to creating valuable content in the form of products and services your clients will willingly pay for. You’ve tailored your business solutions to meet their top needs and challenges. This isn’t just marketing–you’re listening to your market, doing market research within your specific niche, and you’re creating solutions to their problems. Your clients will pay for people and things that make their problems go away. With this understanding of your client’s needs, you’re well on the path to creating a great marketing funnel.

Go Where They Are and Share Your Powerful Message

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You may be wondering why the title of this post is “How to Reach Your Target Market” when I haven’t talked at all about traditional methods and venues for finding clients. That’s not an oversight; I promise. Now that you’ve customized your offerings and made them solutions to your ideal customer’s problems, you’re ready to reach out and start attracting them to you. I’ve said many times before, “I’d rather attract my clients to me than have to go hunting for them.” Show up/present yourself, your business and your marketing message to them where they are (in the print publications they read, in the blogs to which they subscribe, in the organizations to which they belong). Do so in a way that shows you know who they are, what they need, and that you understand them.  Saying: “I help families and children who struggle with chronic problems like headaches, ear infections and dizziness” is much more powerful than “I’m a chiropractor.”

Learning how to reach your target market isn’t rocket science, but there is definitely a strategy involved. Entrepreneurs who truly understand their ideal clients and who learn how to create solutions to their customers’ needs will have little trouble growing their businesses!

Want to get some more suggestions about how to reach your target market? My business coach and mentor, Rhonda Hess, has agreed to join me  for a 75-minute teleseminar to share with you some of the same proven strategies she shared with me to rapidly grow my coaching business. If you are an entrepreneur in a services business, this is the information you’ve been looking for to understand how to finally get your clients to come to you!  Please join us tomorrow night!

Here are the details:

Title: “When a Niche Is Not Enough–Three Steps to Become Essential to Your Target Market (and Win Raving Fans for Life!)
Date:  Thursday, October 1
Time:  8pm-9:15pm ET
Where:  On your phone and computer (bridgeline details and PowerPoint presentation will be sent to you when you register)
Register:  Click here!

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About Lara Galloway
Happy Mom of 3; Forbes Top 30 Women Entrepreneurs to Follow on Twitter; engagement marketer; mompreneur coach helping moms create businesses they truly love!

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Chris Brogan on How to Build Deeper Relationships With Your Customers Online

In the 1990s, the internet was a bunch of banners and brochures. Now we have social networks, which allow for much richer two-way interactions. Instead of just signposts on the web, we have the opportunity to build outposts where people can be seen and heard. Here's my advice on how to use both tools effectively.

Your main site is your home base
There are two things your website should do well: execute a solid call to action and give people a way to connect with you further. Stop reading this article for a moment and bring up your own site. If you squint at it--or if I squint at it--will either of us know what you want me to do next? If not, fix it. That's your first opportunity to do business with me. No matter how complex your business, your site should give visitors a really clear and obvious action to take.

Second, how easy have you made it for me to contact you? That's your second chance to get my business. Rethink your contact options.

The purpose of a great home base is that people who talk with you on the various social networks will feel warm and comfortable about taking the next steps with you. Most people's websites are cluttered, making it unclear what users are supposed to do next. Yours will be different once you have the top two items in hand.

Social progress
Top social media accomplishments reported by small businesses in 2010

59 percent Identifying and attracting new customers

61 percent Developing a higher awareness of the business in a market

63 percent Staying engaged with customers

Social networks are outposts
If you think of social networks as places where things other than your business happen, then you're starting to get how this all works. People aren't there to find you. They're there for their own purposes. Your job is to have an outpost there and to listen, so that when someone expresses a need you can address, you'll have the ability to start a relationship. This is what I mean by talking signs. Your outpost shouldn't just contain a bunch of witty advertising. Your Facebook page should consist of more than well-crafted offers.

The real win is in making relationships that stick. At the outposts, the goal is not to talk about yourself and your offers. It's about engaging with others, making relationships and being accessible, should the need arise. Some tips:

  • Set up Google Alerts to search on not just your company and product name, but also to pinpoint ways people might identify a problem that your product or service can solve.
  • Use Twitter Search to do the same using Twitter.
  • Talk with others about their interests long before you talk about your company.
  • When you take on new customers, ask if you can follow them on Twitter and suggest they "like" your Facebook page. Invite them to communicate with you through these outposts.
  • Spend 30 minutes a day for two weeks working on these spaces. Eventually, 30 minutes won't be enough time, but for now it's a good way to start.

Connecting Matters
In last month's column, I talked about bridging your company's on- and offline presence. These talking signs are my way of helping you bridge social networks to your main website of preference. With all this connectivity, your efforts to communicate and build relationships will translate to business faster. It's how I do what I do, and it can work for you.

I can help! Call me to assist you.

Ja'Mille Wilborn
Soulcial Media Evolutions
800.235.1327

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Thursday, June 2, 2011

Why do Social Media? | Online Data Analysis

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Why do Social Media?

By Katie Colbourne

Over the last 6 months or so people keep asking me ‘what is social media’, ‘how are you using it’ ‘why do social media’, ‘what exactly is your job?’. I will (hopefully) try to give you a brief introduction to social media, some tips and why companies from big conglomerates right down to small businesses should use social media.

Social media is online conversation. It’s the ‘new word of mouth’ – Conversations that were previously happening offline are now happening online in ‘viral ecosystem’ type communities. Viral is the keyword here as if a topic is provocative/ interesting enough it can spread online like gossip in a small town – this is what we call Digital Interaction.

You’ve probably all heard of Twitter, Facebook, Linked IN, Flickr, YouTube etc right, and if not … WHERE HAVE YOU BEEN???

Social Media

On social terms these communities allow us to interact with friends, catch up on the latest news, see whose flying high, who really isn’t and generally have fun interacting online. In marketing terms, these are all potential goldmines.

If you put it into perspective; Facebook for example now has a user base that if it were a country it would be the fourth most populated place in the world! Just this week it was announced that Facebook now has surpassed 300 million users across all demographics AND is now making enough money to cover its costs. These are stats that you can no longer choose to ignore.

So what would I say to a company whose competitor is doing a lot of social media, but they see it as a waste of time as they are lucky enough in these times to have a huge budget for mainstream advertising?

I would say break away from the old-school advertising ‘shout our message the loudest’ model and do social media. Consider that the average person is exposed to over 3000 advertising messages every day.1

Consider that messaging and interaction is no longer one-way it is multi-directional amongst all stakeholders. So why invest all that surplus cash, when most people will ignore your message, your message will be too mainstream and you can reach a much more targeted audience DIRECTLY online through conversation at a much cheaper cost and at real-time? ROI is high with social media as the only cost is human capital.

Social Media has evolved marketing, with a new ‘communications model’. Today customers want more; they don’t just want an information feed, they want interaction and acknowledgement from brands. When they buy products they like to buy into the whole brand, this is particularly true amongst our future generations, the millennials, of which 96% have joined a social network2.

Don’t ditch traditional methods completely as Social media is a compliment not a replacement and compliment really is the operative word here. There’s a need to use social media to support existing messaging not replace it completely. Using social media is about being clever. Once you join you have to realise that you are no longer in control  – you have to relinquish control – now this is where people get scared, but it works. There tends to be a lot more respect for brands who are on social networks opposed to those who aren’t.

But first you need to listen, only then should you participate and interact and then engage your customers. You can’t just use social media to blast out your messages you have to talk to them about what they want to talk about and be honest. You can of course use social media to sway/influence conversation but you need to realise that honesty is the ONLY policy in social media and if you are too corporate or pushy you will put people off.

Some brands have official communities and accounts as this can be quite a good way to try and tie in all conversation, keeping it on track and preventing profanities.

“But how can it really benefit my business??” I hear you ask ….

  • Facilitates conversations between all stakeholders – providing direct connections
  • Targets those consumers who have moved away from traditional media
  • Provides behavioural insight and innovation through connections
  • Multiple profiles – leads to organic growth amongst search page rankings
  • Increases brand profile / reach

How have we benefited from social media?

Social media has opened up many new opportunities for us that previously we wouldn’t have thought possible. We have had interest from new markets and started dialogues with people who are potential partners. We established our own Twitter page around five months ago and were amazed at the amount of interaction almost straightaway. Today Twitter is one of our top referral sites, not only to our own website, but also for campaigns we have worked on. By maintaining interaction levels you constantly keep your customers/target audience engaged, bringing you ever closer to your customers first hand.

It is early days however, and at the moment we are looking into ways to try and quantify social media into real ROI for our corporate clients as we’re constantly hearing ‘conversation is great but where’s the value?’ – this is where as professional marketers we need to see and tangibly demonstrate the grey -  it isn’t just black and white anymore.

So …  social media is here to stay, it’s not a fad, it’s a fundamental and undeniable shift in the way we communicate with current customers and potential customers, so don’t get left behind! Even the Government are on Twitter and if Barack Obama used social media to get to the White House3, we can all use social media to reach out to customers.

Katie Colbourne

Social Media Executive

Volume Group Ltd –  www.volume.co.uk

If you want any further information, or tips or advice, contact me using the any of the options below.

Twitter  @VolumeGroup

katie.colbourne@volume.co.uk

Footnotes

  1. Shenk, David. Data Smog – Surviving the Information Glut. HarperEdge, 1997.
  2. The National School Boards Association. Simply-speaking.blogspot.com. < http://simply-speaking.blogspot.com/2007/08/social-networking-in-education.html >

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